Reach $1,560,000 in revenueOn pace
From $1,400,000 last year. Owner's own target. Year to date $797,127 against $871,817 needed by now.
Lift gross margin to 47%Well behind
From 44%. No published, like-for-like figure for plumbing, so the target is a 3-point step from today. Now 42.4%; 45.5% needed by now.
Win more of the work you quoteWell behind
Win rate from 28% to 33%. Now 23%; 30.5% needed by now. Owner: Sam.
Lift recurring revenue to 10% of salesWell behind
From 8%, a 2-point step. Now 8%; 9% needed by now.
Cash on handNeeds a number
The target is three months of costs, so Keystone asks for monthly overhead and payroll, and shows this goal as unfinished until it has them.
Each goal also carries its supporting work, a budget and the triggers that raise an issue. Where a published figure would set a target, Keystone uses it only if it names who was measured, when, and where to read it.